Success in removing defamatory comments posted on Facebook

Our client, an online competitions company, was subject to a prolonged campaign of defamatory and harassing conduct by persons unknown on a Facebook Group, which had thousands of members.

The Facebook Group was severely damaging our client’s business and reputation and causing them to suffer substantial financial loss of more than £500,000 at that stage (estimated loss in revenue of £90,000 a day).

We acted quickly to redress the situation and sent a notice and take down letter to Facebook requesting removal of the group with an explanatory schedule of how the Group and its posts were violating both Facebook’s policy guidelines and the law.

We successfully were able to get the Facebook Group removed without having to issue proceedings and mitigate our client’s losses as quickly as possible.