Jump to section
Discrimination in goods & services
If your business provides good or services to members of the public, you must not treat someone unfairly due to a protected characteristic, such as their age, disability or gender. To do so could amount to unlawful discrimination. And you are liable for any such discriminatory acts of your employees.
A breach of this duty could lead to a court claim for damages and one which could have a lasting impact on your reputation.
We provide advice to businesses concerned about discrimination claims from members of the public. We can help you with defending any claims and to identify what can be done to avoid such any future claims.
Choosing a solicitor to look after ones interests where an expert in a particular field is required is fortunately a decision that most of us do not ever have to make. From my personal experience it was critical to find an expert and I would have no hesitation in recommending Nick Hobden and his team to anyone with an employment related issue. All the advice I received was sound and pushed the defendant into a position where they had little choice but to settle, this being the goal at the start.
Our approach
Handling employment law issues can be a big distraction when you are trying to run a business. Get it wrong and it can tie up lots of management time as well as being very costly. But, when you get it right, it complements the business and keeps you running smoothly.
So that’s our job as employment lawyers – to keep your business running smoothly and if an occasional hiccup occurs – because life is like that – we’ll help you get through it with minimal disruption.
Our team of specialist employment lawyers, based in Kent, cover London and the South East and act for businesses of all shapes and sizes and in many different sectors. Our advice for businesses covers all aspects of the employment relationship, helping to settle disputes, defending employment tribunal claims and providing employment contracts and handbooks.
The fact is that employment law has become much more complicated in recent years. So you can rest assured that we have a team with terrific expertise and experience across the full spectrum of work. What makes us stand out is the depth of the relationship which we will forge with you based on our unwavering commitment to understand the way you and your business operates. That way we design and tailor our service around your needs – not an off-the-shelf formula. You will experience our unrivalled speed of response, which is consistently praised by those we work with.
So whether it’s dealing with employment tribunal claims or providing a telephone helpline service we’ve got all angles covered to provide commercially driven, strategic and practical advice, given with the energy and proactivity you expect from a trusted professional adviser.
To give a flavour of our work here are some recent examples:
- Advising a multi-academy trust on a claim from a former headteacher concerning whistleblowing, unfair dismissal, breach of contract and unpaid wages
- Advising a multi-national food distribution company in respect of a group of current and former employees who tried to move over £20 million worth of our client’s business to a competitor, we successfully took proceedings against them
- Advising a national insurance broker that had to close one of its sites, we took them through the process of consulting with its workforce
- Advising a care home sector charity on strategies for cost reduction which involved imposing changes to terms and pay, the legality of which was subsequently upheld by the Employment Appeal Tribunal.
Accreditations & awards
As a successful SME, we were looking for a highly efficient and professional service when dealing with all HR and legal matters. We have been very impressed with Thomson Snell & Passmore's employment advice service. They have provided excellent, comprehensive compliance advice which has fitted well with our requirements. It has given us confidence and comfort. We highly recommend them and their employment advice service to any SME company.